Refund & Returns Policy

We want you to love your order from Kuna Enterprise (Mood Chillin).

Fresh fruit (perishable)

Because fresh fruit is perishable, it cannot be returned. If it arrives damaged, spoiled or incorrect, email a photo of the item and the packaging to contact@moodchillin.com within 24 hours of delivery, and we will send a replacement or a refund.

Honey, oils and essential oils

Unopened, unused items in their original packaging can be returned within 30 days of delivery. For hygiene and safety reasons, opened food items and opened essential oils cannot be returned unless they are defective.

How to start a return

Contact us at contact@moodchillin.com or +1 305 560 0340 with your order number. Return shipping is paid by the customer unless the item arrived damaged, defective or incorrect.

Refunds

Approved refunds are issued to the original payment method within 5-10 business days of approval. Original shipping charges are non-refundable except when we made an error.

Contact

Kuna Enterprise (Mood Chillin)
7901 Hispanola Ave, North Bay Village, FL 33141, USA
Phone: +1 305 560 0340
Email: contact@moodchillin.com

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